Terms of Service

1. Introduction & Scope

Regenix Peptides Ltd supplies research compounds and materials, and laboratory equipment and accessories, to qualified professionals, researchers, and research organisations.

Our research compounds and materials are supplied strictly for laboratory research and development purposes. They are not intended for human consumption, medical use, veterinary use, household use, or any form of clinical application.

Our laboratory equipment and accessories are supplied for use in laboratory and research settings.

By purchasing from Regenix Peptides, you acknowledge and agree that:

You are a qualified professional, researcher, or research organisation

Where purchasing research compounds, you understand the risks associated with handling them and will use them solely for lawful research purposes

You will use any equipment purchased safely and in accordance with its intended laboratory application

2. Age Requirement

All customers must be at least 18 years of age.

By placing an order on this website, you confirm that you meet this age requirement, and that any research compounds purchased are for scientific, educational, or research purposes only.

3. Prohibited Use

This section applies to our research compounds and materials. We do not condone or promote misuse of any compound sold on this website.

Any resale, misrepresentation, distribution for non-research purposes, or improper use of a research compound is strictly prohibited and will void any expressed or implied warranties in relation to that product.

Regenix Peptides Ltd accepts no liability for misuse, improper handling, or unlawful application of any research compound purchased.

4. Orders & Payment

All orders must be paid in full before dispatch.

Orders placed using bank transfer will only be processed once payment has been successfully received and confirmed. Regenix Peptides Ltd reserves the right to:

Cancel any order at its discretion

Refuse service where misuse is suspected

Delay dispatch pending payment confirmation

5. Shipping & Delivery

Orders are dispatched using the shipping methods and timeframes stated at checkout.

Delivery times are estimates only and may occasionally vary due to factors outside our control, including delays within the postal or courier network. While we work with our delivery partners to ensure orders arrive promptly, this does not affect your right to a remedy where an order is lost, significantly delayed, or damaged in transit, in accordance with our Returns & Refunds Policy and applicable consumer law.

6. Returns & Refunds

Our full Returns & Refunds Policy is available on this website and forms part of these Terms of Service.

Research compounds and materials are supplied sealed for laboratory research use and, for health, safety, and hygiene reasons, cannot be returned once unsealed or opened. Laboratory equipment and accessories may be returned if you change your mind, in accordance with the Consumer Contracts Regulations 2013, provided the item is unused and returned in its original packaging within 14 days of delivery.

Where any product, compound or equipment, arrives faulty, damaged, incorrect, or not as described, you may be entitled to a repair, replacement, price reduction, or refund under the Consumer Rights Act 2015. Please report any such issue as soon as possible so that we can assist you promptly.

7. Limitation of Liability

To the fullest extent permitted by law, Regenix Peptides Ltd shall not be liable for any indirect or consequential loss arising from:

Use or misuse of research compounds outside their intended research application

Handling, storage, or use of any product other than in accordance with the information provided

Inability to use products for a particular purpose

All products, whether research compounds or laboratory equipment, are supplied with the guarantees required by the Consumer Rights Act 2015 and other applicable UK consumer protection law. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot lawfully be excluded or limited.

8. Acceptance of Terms

Use of this website and purchase of products from Regenix Peptides Ltd constitutes full acceptance of these Terms of Service and all associated policies.

If you do not agree with these terms, you must not use this website or purchase any products.

9. Cookies

Our website uses cookies and similar technologies (including local browser storage) to operate correctly and to support the features described below.

Strictly necessary: These cookies are required for the site to function, including your shopping cart, checkout, order processing, and protection against spam and automated abuse. The site cannot operate correctly without them.

Functionality: These remember choices you have made, such as confirming you meet our age requirement, so that you are not asked again on your next visit. Where you arrive via one of our affiliate partners' links, a similar cookie is used to correctly attribute any resulting order.

Analytics: We use WooCommerce's built-in store analytics to understand orders and site usage in aggregate. This is a first-party feature used for our own internal reporting.

Marketing and communications: Where you interact with our marketing communications, for example by opening an email, engaging with an on-site offer, or opting in to web push notifications, our email and marketing platform (Brevo) may use cookies and identifiers to recognise you across visits and help us send more relevant communications. You can withdraw consent to marketing communications and web push notifications at any time, including via the unsubscribe link in our emails or your browser's notification settings.

We do not currently use third-party advertising or analytics services such as Google Analytics, Google Ads, or Meta Pixel. If this changes, we will update this section.

You can manage or delete cookies at any time through your browser settings. Please note that blocking strictly necessary cookies may prevent parts of this website, including the cart and checkout, from working correctly.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us using the details provided on our website.
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