Frequently asked questions

1. Are your products lab-tested?
Yes. All of our products are lab-tested to ensure the highest purity, consistency, and quality for research purposes.
2. Are your products for human use?
No. Products are strictly intended for research only. Not for human consumption or therapeutic use.
3. How should I store the peptides?

Unmixed (lyophilised) peptides should be stored in a refrigerator at 2–8°C to maintain stability.

Once mixed, peptides should also be stored in the refrigerator at 2–8°C and kept away from direct light. Correct storage conditions help preserve product integrity for research purposes.

4. Do you ship internationally?

Not right now, may change in the future.

5. How long does shipping take?

Orders processed in 24h. Most delivered within 3 business days.

Frequently asked questions

6. Do you provide certificates of analysis (COA)?

Yes, available upon request for most products.

7. What payment methods do you accept?

We currently accept bank transfer.

Pay by Bank will be available shortly once our platform transition is complete.

After placing an order, our bank details are provided on the order confirmation page and sent by email. Orders are processed once payment has cleared.

8. Can I cancel or change my order?

Yes, if not yet processed/shipped. Contact us immediately.

9. Is my personal information secure?
Yes. We use secure encryption to protect your privacy.
10. How can I contact customer support?

You can contact us via the Contact Us page or by emailing regenix.peptides@gmail.com.