Last updated: Dec 30th, 2025

Regenix Peptides operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address

  • Financial information including transaction details, payment references, form of payment, payment confirmation, and other payment-related details

  • Account information including your username, password, preferences, and settings

  • Transaction information including the items you view, put in your cart, or purchase, return, exchange, or cancel, and your past transactions

  • Communications with us including information you provide when contacting customer support

  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers

  • Usage information regarding how and when you interact with or navigate the Services

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, place an order, communicate with us, or otherwise provide your personal information

  • Automatically through the Services, including through cookies and similar technologies

  • From service providers that assist us in operating the website and fulfilling orders

  • From partners or other third parties where permitted by law

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

  • Provide, tailor, and improve the Services, including processing orders, fulfilling purchases, arranging shipping, managing accounts, handling returns or cancellations, and improving website functionality

  • Marketing and communications, such as sending service-related or promotional emails where permitted

  • Security and fraud prevention, including protecting against unauthorised access, misuse, or fraudulent activity

  • Communicating with you, including responding to enquiries and providing customer support

  • Legal and compliance purposes, including complying with applicable laws and enforcing our terms and policies

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • With service providers who perform services on our behalf (e.g. website hosting, payment processing, analytics, customer support, fulfilment, and shipping)

  • With business or marketing partners where permitted by law

  • When you request or consent to such disclosure

  • With professional advisors or authorities where required to comply with legal obligations

  • In connection with a business transaction such as a merger or restructuring

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Security and Retention of Your Information

We implement reasonable security measures to protect personal information. However, no method of transmission over the internet is completely secure.

We retain personal information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Accessing personal information we hold about you

  • Requesting correction or deletion of your personal information

  • Objecting to or restricting certain processing

  • Requesting data portability

  • Managing communication preferences

If you reside in the UK or EEA, you may exercise your rights under applicable data protection laws by contacting us using the details below. We may need to verify your identity before responding.

Complaints

If you have concerns about how we process your personal information, please contact us first. You may also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons. Any updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

📧 regenix.peptides@gmail.com
📍 11A Peel Place, Beverley, ENG, HU17 7DB, United Kingdom

For the purposes of applicable data protection laws, Regenix Peptides is the data controller of your personal information.